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Delivery

We use Parcel Force to send your package at a cost of £9.99 and orders placed before 1 pm will be dispatched the same day.

Deliveries to UK addresses are usually made between 7:00am and 5:30pm Monday to Friday, depending on the service selected. A Saturday service is available to the majority of UK destinations and deliveries are typically between 7.00 am and 1 pm.

We deliver to an address, not a named individual. When no one is available to accept the item, a card will be left informing the recipient of the alternative delivery options available to them or chosen for them by Parcelforce Worldwide. For buildings with multiple occupancy the complete address must contain business name or department details and telephone number to allow a delivery to be completed. Please ensure that the addressee’s telephone number is included

it is important to note that we can only deliver to the registered card address, we do not send items to third party address's so please ensure someone will be available at the nominated address.

If you have any other questions or are unsure of anything please contact us before you make a purchase to ensure that you get the service you require.

 


© X Cat Returns Ltd (t/a X Cat Retail) all rights reserved 2009 all prices shown are inclusive of VAT at the standard UK rate

and are subject to change without prior notice. All transactions completed through HSBC online payment portal

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